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Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
5500 E. Kellogg
Wichita, KS 67218
For the location of an inpatient or their phone number, dial the Medical Center at 685-2221 (or 1-888-878-6882), and press 0 for the operator.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Please dial (316) 685-2221 or 1-888-878-6881, press 2 and then choose from the Blue or Gold team. The care line is available Monday through Friday 8:00 a.m. – 4:30 p.m.
Evenings and Weekends
- Dial (316) 685-2221 or 1-888-978-6881 and wait for the operator
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 555-1234 (or 1-800-555-1234), then press 8.
Chaplain Service
To speak with a chaplain, please call: (316) 685-2221 extension 53413.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (316) 634-3064.
Webmaster
To report problems with this website, please contact the Webmaster.
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